Privacy Policy

Raid Tech Power is committed to protecting your privacy and ensuring that your personal information is handled safely, transparently, and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request a service, or interact with our team for solar energy solutions.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

Information you voluntarily provide when contacting us, including:

      • Full Name

      • Phone Number

      • Email Address

      • Address or Site Location (if provided for assessment)

      • Service-related details (system requirements, project specifications)

    1.2 Technical Information

    Automatically collected when you visit our website:

        • IP address

        • Browser type and version

        • Device information

        • Pages you visit

        • Time spent on each page

        • Cookies (used for functionality and analytics)

      1.3 Service & Communication Records

      When you contact us for consultation, installation, or support, we may store:

          • Service history

          • Communication logs

          • Inquiries and project details

        2. How We Use Your Information

        We use collected information for the following purposes:

            • To respond to inquiries and provide solar consultation

            • To conduct site assessments and prepare proposals

            • To process service requests and complete installations

            • To schedule maintenance, support, and upgrades

            • To improve website performance and user experience

            • To send service updates, project status, or relevant notifications

            • To comply with legal or regulatory requirements

          We do not use your information for any purpose unrelated to our services.

          3. Sharing of Information

          Raid Tech Power does not sell, rent, or trade your personal information.

          We may share information only under these circumstances:

          3.1 Service Delivery

          With trusted partners or technical teams involved in:

              • Installation

              • Engineering

              • Maintenance

              • System monitoring

            Only information necessary to perform the service is shared.

            3.2 Legal Compliance

            If required by:

                • Law

                • Government authorities

                • Court orders

                • Regulatory obligations

              3.3 Business Operations

              For internal operations such as:

                  • Website analytics

                  • System performance monitoring

                Data used here does not identify you personally unless necessary for service.

                4. Data Security

                We take strict measures to safeguard your data, including:

                    • Secure servers

                    • Restricted access

                    • Encrypted communication where applicable

                    • Regular monitoring for vulnerabilities

                  While we ensure high security, no online system can guarantee 100% protection.

                  5. Data Retention

                  We retain your information only as long as necessary for:

                      • Providing services

                      • Fulfilling contractual obligations

                      • Meeting legal requirements

                    You may request deletion of your data at any time.

                    6. Your Rights

                    You have the right to:

                        • Access your stored information

                        • Update or correct personal details

                        • Request deletion of your data

                        • Withdraw consent for communication

                        • Ask how your data has been used

                      To exercise any of these rights, contact us at:
                      Phone: +966 53 167 0525
                      Email: arslan@raidtechpower.com

                      7. Cookies Policy

                      We use cookies to:

                          • Improve website performance

                          • Remember user preferences

                          • Analyze traffic

                        You can manage or disable cookies through your browser settings, but some website features may not function properly without them.

                        8. Third-Party Links

                        Our website may include links to external websites.
                        We are not responsible for the privacy practices or content of those third-party sites. We recommend reviewing their privacy policies before sharing any information.

                        9. Children’s Privacy

                        RaedTech does not knowingly collect information from individuals under the age of 18. If any such data is identified, we will delete it promptly.

                        10. Updates to This Policy

                        We may update this Privacy Policy to reflect:

                            • Changes in services

                            • Legal requirements

                            • Operational updates

                          Any changes will be posted on this page with a revised date. Continued use of our website signifies acceptance of the updated policy.

                          11. Contact Information

                          For questions, privacy requests, or concerns, contact us:

                          RaedTech – Solar Energy Services
                          Phone: +966 53 167 0525
                          Email: arslan@raidtechpower.com

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